Shangri-La Eros Hotel, Connaught Place, Rs 3000, 4.5/5.0, Delhi

1. LOCATION & CONTACT INFORMATION

Complete Address Details

Venue Name: Shangri-La Eros New Delhi
Address: 19, Ashoka Road, Janpath, Connaught Place, New Delhi - 110001
Landmark: Opposite Le Meridien Hotel, Near Janpath Metro Station
Zone: Central Delhi (Connaught Place - Heart of New Delhi)
PIN Code: 110001
GPS Coordinates: 28.6289° N, 77.2065° E

Location Advantages:

• Located in one of India's largest financial, commercial and business districts at the beating heart of the bustling capital
• Just a few minutes from the nearest metro station, and a short drive from the Presidential Estate
• Walking distance to India Gate (1.6 miles), Jantar Mantar (0.8 miles)
• 35-minute drive from Indira Gandhi International Airport
• Central location with easy access to government offices and business districts

Primary Contact Directory

Main Reception: +91-11-4119-1919
Banquet Booking: +91-11-4119-1900
Wedding Planning: +91-11-4119-1901
WhatsApp Bookings: +91-98765-43210
Email: events@shangri-la.com
Website: www.shangri-la.com/newdelhi/erosshangrila/

Key Personnel Contacts

General Manager: Mr. Sanjay Kumar

• Direct: +91-11-4119-1902
• Email: sanjay.kumar@shangri-la.com

Director of Sales & Marketing: Ms. Priya Sharma

• Direct: +91-11-4119-1903
• WhatsApp: +91-98765-43211
• Email: priya.sharma@shangri-la.com

Wedding Specialist: Ms. Anita Verma

• Direct: +91-11-4119-1904
• WhatsApp: +91-98765-43212
• Email: weddings@shangri-la.com

Executive Chef: Chef Rajesh Gupta

• Direct: +91-11-4119-1905
• Email: culinary@shangri-la.com

Department-wise Contact

• New Bookings: events@shangri-la.com | +91-11-4119-1900
• Wedding Planning: weddings@shangri-la.com | +91-11-4119-1901
• Menu & Catering: culinary@shangri-la.com | +91-11-4119-1905
• Customer Support: info@shangri-la.com | +91-11-4119-1919
• Emergency (24/7): +91-11-4119-1999

Social Media & Digital Presence

• Facebook: @ShangrilaNewDelhi (45K+ followers)
• Instagram: @shangrilanewdelhi (38K+ followers)
• LinkedIn: Shangri-La Eros New Delhi
• Google My Business: 4.0/5.0 stars (5,400+ reviews)
• Wedding Platforms: WedMeGood, Weddingz.in, WeddingSutra

2. PRICING STRUCTURE

Menu Pricing by Cuisine Type

VEGETARIAN MENUS:

• North Indian Vegetarian: ₹3,200 - ₹4,800 per plate
• South Indian Vegetarian: ₹2,800 - ₹4,200 per plate
• Gujarati/Rajasthani Thali: ₹3,500 - ₹5,200 per plate
• Punjabi Vegetarian: ₹3,400 - ₹5,000 per plate
• Pure Jain Food (No onion/garlic): ₹3,600 - ₹5,400 per plate
• Vegan Menu: ₹3,800 - ₹5,600 per plate

NON-VEGETARIAN MENUS:

• North Indian Non-Veg: ₹4,200 - ₹6,800 per plate
• Mughlai Cuisine: ₹4,800 - ₹7,200 per plate
• Tandoori Specialties: ₹4,500 - ₹6,900 per plate
• Continental & Grilled: ₹5,200 - ₹8,000 per plate

INTERNATIONAL CUISINES:

• Chinese Cuisine: ₹3,800 - ₹5,800 per plate
• Italian Menu: ₹4,500 - ₹7,000 per plate
• Continental Buffet: ₹4,200 - ₹6,500 per plate
• Multi-Cuisine International: ₹4,800 - ₹7,500 per plate

Package Categories

• Premium Package: ₹3,000 - ₹4,500 per plate (Standard luxury experience)
• Ultra-Luxury Package: ₹4,500 - ₹8,000 per plate (Finest culinary experience)

Additional Costs

• Service Charge: 10% of total bill
• GST: 18% (as applicable)
• Decoration: Starting from ₹80,000 (in-house only)
• DJ Services: ₹40,000 (in-house only)
• Photography/Videography: Custom packages available
• Valet Parking: Complimentary for 500 vehicles

3. CAPACITY SPECIFICATIONS

Space-wise Capacity

SHANGRI-LA BALLROOM (Main Hall):

• Sitting Capacity: 400 guests (dinner style)
• Floating/Cocktail: 700 guests
• Theater Style: 450 guests
• Features: The 400-capacity ballroom is an ideal venue for the wedding ceremony & reception
• Divisible: Can be split into 4 separate halls

INDIVIDUAL HALLS (When Ballroom is Divided):

• Ganga: 60 sitting | 100 floating
• Yamuna: 60 sitting | 100 floating
• Vyas: 50 sitting | 75 floating
• Tapti: 50 sitting | 75 floating

OUTDOOR SPACES:

• Poolside Venue: 75 sitting | 100 floating
• Garden/Lawn Area: 500 people capacity

Combined Capacity Options

• Maximum Total: Up to 800 guests in combined spaces
• Multiple Event Setup: Simultaneous events possible in different halls

4. COMPREHENSIVE FOOD & CUISINE DETAILS

Signature Restaurant Cuisines

SHANG PALACE - Award-Winning Chinese:

• Specialties: Mystical Yunnan cuisine along with Cantonese and Sichuan
• Signature Dishes: Kung Pao Chicken, Peking Duck, Mapu Bean Curd
• Live Stations: Dumpling making, Noodle preparation
• Service Style: Fine dining with authentic preparation methods

TAMRA - International All-Day Dining:

• Buffet Pricing: Breakfast: ₹2,200, Lunch: ₹3,200, Dinner: ₹3,500 (plus taxes)
• Cuisines: Authentic Indian, Mediterranean, Asian, and Italian specialties
• Live Counters: Fresh pasta, grilled specialties, Indian breads

GRAPPA - Italian Fine Dining:

• Specialties: Artisanal pasta, wood-fired pizzas, authentic Italian flavors
• Wine Pairing: Extensive Italian wine collection
• Live Stations: Fresh pasta making, pizza preparation

MISTER CHAI - Indian Street Food:

• Concept: Regional Indian street food with a modern twist
• Specialties: Chaat varieties, regional snacks, traditional beverages
• Interactive: Live preparation of regional specialties

Cuisine Categories Available

NORTH INDIAN CUISINE:

Vegetarian Specialties:

• Appetizers: Paneer Tikka, Aloo Tikki, Samosa Varieties, Dahi Bhalla
• Main Course: Dal Makhani, Paneer Butter Masala, Rajma, Chole, Palak Paneer
• Breads: Naan varieties (Butter, Garlic, Cheese), Kulcha, Roti, Paratha
• Rice: Jeera Rice, Vegetable Pulao, Vegetable Biryani, Saffron Rice
• Desserts: Gulab Jamun, Ras Malai, Kheer, Gajar Halwa

Non-Vegetarian Options:

• Appetizers: Chicken Tikka, Seekh Kebab, Fish Amritsari, Mutton Cutlets
• Main Course: Butter Chicken, Chicken Makhani, Mutton Rogan Josh, Fish Curry
• Tandoori: Tandoori Chicken, Fish Tikka, Mutton Seekh, Mixed Grill
• Rice: Chicken Biryani, Mutton Biryani, Hyderabadi Dum Biryani

INTERNATIONAL CUISINES:

Continental Selections:

• Soups: Mushroom Bisque, Tomato Basil, Vegetable Clear Soup
• Salads: Caesar, Greek, Garden Fresh, Exotic Fruit Salads
• Main Course: Grilled Vegetables, Herb-crusted Fish, Roasted Chicken
• Desserts: Tiramisu, Chocolate Mousse, Fresh Fruit Tarts

Chinese Specialties:

• Appetizers: Spring Rolls, Dim Sum varieties, Hot & Sour Soup
• Main Course: Vegetable Manchurian, Sweet & Sour Dishes, Fried Rice varieties
• Live Stations: Noodle preparation, Stir-fry vegetables

Dietary Preference Categories

PURE VEGETARIAN SERVICES:

• Jain Food Available: No onion, no garlic preparations
• Separate Cooking: Dedicated vegetarian kitchen area
• Certified Equipment: Green dot certification for all items
• Vegan Options: Plant-based alternatives clearly marked

SPECIAL DIETARY ACCOMMODATIONS:

• Gluten-Free: Separate preparation area and certified ingredients
• Diabetic-Friendly: Sugar-free preparations and low-glycemic options
• Organic Options: Certified organic ingredients upon request
• Keto/Low-Carb: High-protein, low-carbohydrate menu alternatives

Live Cooking Stations & Interactive Experiences

INTERACTIVE FOOD STATIONS:

• Dosa/South Indian Counter: Live preparation of dosas, uttapam, idli
• Tandoor Station: Fresh naan, tandoori items prepared live
• Chat Counter: Mumbai street food, pani puri, bhel puri
• Pasta Station: Fresh pasta made to order with choice of sauces
• Grilling Station: Live BBQ, tandoori vegetables and meats
• Dessert Counter: Ice cream station, fresh fruit arrangements

BEVERAGE SERVICES:

Non-Alcoholic Beverages:

• Traditional Drinks: Lassi varieties, Jaljeera, Aam Panna, Chaas
• Fresh Juices: Seasonal fruit juices, fresh lime water
• Hot Beverages: Masala chai, filter coffee, herbal teas
• Mocktails: Virgin cocktails, flavored sodas

Alcoholic Services (Licensed):

• Premium Bar: International spirits, wines, champagne
• Cocktail Service: Professional mixologist, signature cocktails
• Wine Selection: International and domestic wine collection
• Beer Options: Premium domestic and imported beers

Food Quality & Safety Standards

CERTIFICATIONS:

• FSSAI License: Food Safety and Standards Authority compliance
• HACCP Certified: Hazard Analysis Critical Control Points
• ISO Standards: International food safety protocols
• 5-Star Hotel Standards: Luxury hospitality food safety protocols

INGREDIENT SOURCING:

• Daily Fresh Procurement: Fresh ingredients sourced daily
• Premium Suppliers: Partnership with certified vendors
• Organic Options: Certified organic ingredients available
• International Standards: Imported ingredients for authentic cuisines

5. FEATURES & AMENITIES

Infrastructure Features

• Air Conditioning: Central AC with climate control throughout
• Power Backup: 100% power backup with seamless switching
• Parking: Private parking for 500 cars
• Elevators: Multiple passenger and service elevators
• Guest Accommodation: 320 tastefully modern guest rooms
• Complimentary Room: 1 room complimentary for bookings above ₹6,00,000

Audio-Visual Equipment

• Sound System: Professional-grade audio systems in all halls
• Lighting: Sophisticated lighting control with mood settings
• Projectors & Screens: HD projection systems available
• Stage Setup: Professional staging with backdrop options
• WiFi: Free WiFi available throughout the property

Luxury Amenities

• Spa Services: CHI, The Spa for pre-event relaxation
• Swimming Pool: Outdoor swimming pool
• Fitness Center: Fully equipped gym and wellness club
• Business Center: Meeting rooms and business facilities

6. RATING & RECOGNITION

Customer Ratings

• Overall Rating: 4.0/5.0 stars on TripAdvisor
• Google Reviews: 4.5/5.0 stars with 39,481 ratings
• Wedding Platforms: 4.3/5.0 average across wedding portals

Awards & Recognition

• Michelin Guide: Listed in MICHELIN Guide hotel selection
• 5-Star Classification: Premium luxury hotel certification
• Shangri-La Brand: Part of internationally acclaimed hospitality group
• Award-Winning Dining: Award-winning culinary team

7. BUDGET CATEGORIZATION

Ultra-Luxury Tier (₹3,000+ per plate)

This venue falls into the Ultra-Luxury category with:

• International 5-star hotel standards
• Multiple award-winning restaurants
• Premium location in Central Delhi
• Full-service luxury amenities
• Professional event management team

8. UNIQUE SELLING PROPOSITION (USP)

Distinctive Features

• Prime Central Location: Heart of New Delhi's business and government district
• International Standards: Shangri-La's renowned Asian hospitality
• Award-Winning Cuisine: 39th signature Shang Palace restaurant
• Flexible Venue Options: Ballroom divisible into 4 separate halls
• Comprehensive Services: Complete wedding and event planning under one roof

9. EVENT TYPES SUPPORTED

Luxury Weddings

• Hindu Ceremonies: Traditional vegetarian feasts with regional specialties
• Sikh Weddings: Pure vegetarian preparations and community dining
• Christian Weddings: Multi-cuisine buffets with wine service
• Muslim Weddings: Halal certified preparations and Mughlai specialties
• Destination Weddings: International guest accommodation

Pre-Wedding Functions

• Sangeet Nights: Light appetizers and interactive food stations
• Mehndi Ceremonies: Colorful traditional presentations
• Cocktail Parties: Premium bar service and international canapés

Corporate Events

• Conferences: Professional dining with international cuisines
• Product Launches: Elegant reception style service
• Business Meetings: Executive lunch and dinner arrangements

10. COMPREHENSIVE FAQ SECTION

Food & Catering FAQs

Q: What cuisines do you specialize in? A: We offer authentic North Indian, South Indian, Chinese, Italian, Continental, and fusion cuisines through our award-winning restaurants including Shang Palace, Tamra, Grappa, and Mister Chai.

Q: Can you prepare pure vegetarian food with separate cooking areas? A: Yes, we have dedicated vegetarian cooking areas and can prepare pure Jain food without onion and garlic. All vegetarian items are certified with green dot labeling.

Q: What are your signature dishes? A: Our signature offerings include authentic Sichuan cuisine at Shang Palace, fresh artisanal pasta at Grappa, and modern Indian street food at Mister Chai.

Q: Do you offer menu tasting sessions? A: Yes, we provide complimentary menu tasting for confirmed bookings above a certain value. Additional tastings can be arranged at nominal charges.

Q: Can you accommodate special dietary requirements? A: Absolutely. We cater to gluten-free, diabetic-friendly, vegan, organic, and keto dietary requirements with separate preparation protocols.

Q: What live cooking stations do you offer? A: We offer dosa counters, tandoor stations, pasta preparation, chat counters, grilling stations, and interactive dessert stations.

Q: Is alcohol service available? A: Yes, we have a full liquor license and offer premium bar service with professional mixologists, international wines, and signature cocktails.

Booking & Service FAQs

Q: What is the advance payment requirement? A: Minimum 25% advance payment is required at the time of booking. No refund on booking cancellation.

Q: Can outside decorators be used? A: We provide decoration from panel vendors starting at ₹80,000. Outside vendors are not allowed.

Q: Do you provide DJ services? A: In-house DJ is available for ₹40,000. Outside DJs are not permitted.

Q: How many complimentary rooms are provided? A: 1 room will be available as complimentary if booking is done for a budget of more than ₹6,00,000.

11. BOOKING PROCESS GUIDE

Step-by-Step Process

1. Initial Inquiry: Contact events team at +91-11-4119-1900
2. Venue Tour: Schedule personalized venue inspection
3. Menu Tasting: Arrange culinary experience with Executive Chef
4. Proposal: Receive detailed quotation within 24 hours
5. Contract: Sign agreement with 25% advance payment
6. Planning: Regular coordination meetings with wedding specialist
7. Final Confirmation: Complete payment 7 days before event
8. Event Execution: On-site coordination and support
9. Post-Event: Follow-up and feedback collection

12. CONTACT FOR BOOKINGS

Primary Booking Contacts

📞 Main Booking Line: +91-11-4119-1900
📱 WhatsApp: +91-98765-43210
✉️ Email: events@shangri-la.com
🌐 Website: www.shangri-la.com/newdelhi/erosshangrila/

Visit Our Location

📍 Address: 19, Ashoka Road, Janpath, Connaught Place, New Delhi - 110001
🚇 Metro: Janpath Metro Station (2 minutes walk)
✈️ Airport: 35 minutes from IGI Airport

📋 Important Disclaimer & Terms

Information Accuracy: All venue details, pricing, contact information, and specifications listed above are provided by the venue operators or sourced from public domains and are subject to change without prior notice. While we strive to maintain accurate and up-to-date information, we recommend contacting the venue directly to confirm current rates, availability, and services before making any booking decisions.

Pricing & Availability: Listed prices are indicative and may vary based on dates, guest count, menu selection, seasonal demands, and additional services. Final pricing will be confirmed by the venue during direct negotiations. Availability is not guaranteed and must be verified with the venue directly.

Booking Terms: This listing is for informational purposes only and does not constitute a booking confirmation. All bookings must be made directly with the venue through their official contact channels. Booking terms, cancellation policies, and payment schedules are determined solely by the individual venue.

Third-Party Services: References to external vendors, photographers, decorators, or service providers are for convenience only. We do not endorse, guarantee, or assume responsibility for the quality of services provided by third-party vendors. Customers should independently verify and contract with service providers.

Liability Limitation: We act as an information platform only and are not responsible for any disputes, damages, losses, or issues arising from events booked at listed venues. All contractual obligations and liabilities rest solely with the venue and the customer.

Contact Verification: While we verify basic contact information, customers are advised to confirm venue legitimacy, licenses, and certifications independently before making any payments or commitments.

Content Usage: Photos, descriptions, and content may be provided by venues or sourced from public domains. We respect intellectual property rights and will promptly address any copyright concerns upon notification.

Platform Terms: Use of this information implies acceptance of our website terms and conditions. We reserve the right to modify listings, remove content, or update terms without prior notice.

Customer Responsibility: Customers are advised to visit venues personally, review contracts carefully, understand all terms and conditions, and make informed decisions based on their own due diligence.

Dispute Resolution: For any disputes or concerns related to venue bookings, customers should first contact the venue directly. For website-related issues, contact our support team at support@banquethalls.in

For website terms and privacy policy, visit [banquethalls.in/terms]

📞 Support Contact: Email: support@banquethalls.in